Privacy Policy

PRIVACY POLICY 

Welcome to isprout.in! iSprout is in to the business of leasing spaces!! We provide our clients a customised inspiring workspaces, where the clients can become productive on the day one, when they enter the office. 

We respect the value of privacy of all and any information that a person provides on the iSprout (further referred to as “Company”) website. We are completely complaint with the IT security policy as envisaged by the regulatory agencies of the land. This privacy policy applies to https://isprout.in and any mobile apps currently being used and will be used in the future either on the PlayStore (Andriod) or AppStore(iOS) platforms. 
 

This privacy policy envisages;

  • A statement of iSprout’s practices and policies in relation to your data
  • Various types of the data/information that we collect from any user when they access our platform or services
  • Provides the purposes as well as iSprout practices for collecting, using, maintain, processing, protecting and disclosing the data and
  • Security practices and procedures adapted by iSprout for protecting the privacy of the data

This privacy policy applies to only to the information that we collect on our platforms though our Services, such as in email, text, and other digital electronic communications sent though or in connection with our services. 
 

The visitors are encouraged to read this Privacy Policy carefully to understand our policies regarding your data and how we will treat that data. By using or accessing our platform, you are agreeing with us and consenting to the practices described in the privacy policy outlined hereunder. Further, you also expressly, willingly consent to our use and disclosure of your information as defined in any manner as outlined in this privacy policy. If you don’t agree with this Privacy Policy or the other terms contained part of this policy, you are advised to immediately cease accessing our platforms and/or using our services. By accessing our Platform and/or using our services, you are providing your acceptance to this policy. 

 

1 . DEFINITIONS 


  • “Account” refers to the password-protected authorised account used by a user/you to access and use the Platform and the Services.
  • “Data” means any information or set of information provided by you to us or directly collected by us from the Platform.
  • “Non-personal Identification Information”  refers to any non-personal information collected from you pursuant to your access/use of the Platform, including but not limited to the browser name, the type of computer, and technical information about your means of connection to the Platform such as the operating system, the browser, the internet service providers utilized and other similar information.
  • “Personal Information” shall have the same meaning as ascribed to it under the Information Technology Act, 2000.
  • “Third Party” refers to any person or entity other than you or us. 

 

2. HOW WE USE THE INFORMATION THAT WE COLLECT 


At iSprout, we collect several types of Information from and about the users of our Platform and Services, including Information: 

  • By which you may be personally identified; and/or
  • About your internet connection, the equipment you use to access our Platform and use our Services, and your data in relation to the use of our Platform and Services, your activities on our Platforms, and in relation to your use of our Services. 

We collect this Information:

  • Directly from you when you provide it to us; and/or
  • Automatically as you navigate through our Platform or use our Service (information collected automatically may include usage details, IP addresses, and information collected through cookies, application programming interfaces (APIs), third party marketing cookies, and other tracking technologies); and/or
  • Through our various automatic data collection processes that collect public information about users/ potential users from the internet. 

The type of Information we collect from you is based on your use of the Platform and/or the Service. Generally speaking, however, the Information which we might collect can be divided into the following broad categories: 
 

A. Personal Identification Information 


Information you provide to us: The information we collect on or through our Platform may include:

  • Your account information: Your full name, email address, postal code, password, and other information that you may provide while registering your account or when prompted through the Platform, such as your mobile phone number.

  • Your searches and other activities: The search terms that you have looked up and the results you received

  • Your browsing information: How long a user used our Platform and Services, and which features have they used.

  • Your communications: Communications between you and us through our Platforms and/or during the course of availing of the Services;

We use the Information that you provide us to enhance the functionality and improve the quality of our Platform and the Services, and to personalize your experience to the possible extent on the Platform and while using our Services. We also use this Information to provide necessary support to you, communicate with you, and comply with our legal obligations. 
 

B. Non-personal Identification Information collected through automatic data collection technologies. 


  • We may automatically collect certain information about the computer or devices (including mobile devices) that you use to access the Platforms and about your use of these Services.
  • Usage information: Details of your access to the Platforms and use of our Platform and the Services, including traffic data, location data, logs, and other communication data and the resources that you access and use or or through our Platforms.
  • Computer and device information: Information about your computer, internet connection, and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type, browser type etc.), device type, device’s unique device identifier, mobile network information, and the device’s telephone number.
  • URL visited: We may collect information relating to the URL of the last web page you visited before visiting our websites.
  • Your preferences: Your preferences and settings, such as time zone and language.
  • Your activity on the Services: We may collect information about your activity on the Platform, such as your search queries, comments, domain names, search results selected, number of clicks, pages viewed and the order of those pages, how long you visited our Platforms, the date and time you used the Services, error logs, and other similar information. 

 

C. Non-personal Identification Information obtained from cookies and other electronic tools. 


We, at iSprout, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, application programming interfaces (APIs) “flash cookies” and similar technologies to collect and store information in respect to your use of the Platforms and Services, and third-party websites. A cookie is a small text file that is stored on your computer that enables us to recognize you (for example, as a registered user) when you visit our website, store your preferences and settings, enhance your experience by delivering content and advertising specific to your interests, perform research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies may be either persistent or get stored only during an individual session. A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics. 


Many browsers are set to automatically allow cookies. Please note it may be possible to disable some (but not all) cookies through your device or browser settings but doing so may interfere with certain functionalities of the Platforms and consequently, the Services. Major browsers provide users with various options when it comes to cookies. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones we use to collect search activity information about users), or block specific cookies. To modify your cookie settings, please visit your browser’s help settings. You will need to opt out on each browser and each device you use to access the Platforms/ avail of the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. 


Third parties whose products or services are accessible through/on the Platforms may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and it is solely their privacy policies that govern their interactions with you. 

 

D. Anonymous Data 


We may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools as described below. As a result, our use and disclosure of aggregated information is not restricted by this Privacy Policy, and it may be used and disclosed to other parties without limitation for the purposes including but not limited to aggregation of data and statistics relating to use of the Platforms and Services. 

 

3. THE USE AND PROCESS  OF THE DATA THAT WE COLLECT 


We undertake to use and process your Information with integrity, accountability, fairness and transparency. We also undertake to use our best efforts to protect the Data from unlawful processing. 


We use and process the Data we collect from and about you for a variety of purposes, including to: 


  • Process and respond to your queries.
  • Understand our users (what you do on our Platform and how you use our Services, what features you like, how you use them, etc.), improve the content and features of our Services.

  • Administer our Services and diagnose technical problems.
  • Send you communications that you have asked  or that evinced interest, to you.
  • Send you questions/messages from other users that you may/shall be able to answer/respond to if you have registered with us.
  • Generate and review reports and data about, and conduct research on, our user base and Service usage patterns.
  • Provide you with customer support.
  • Provide you with notices about your account.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you about changes to our Services.
  • Allow you to participate in interactive features offered through our Services.
  • In any other way, we may describe when you provide the information.
  • For any other purpose with your consent. 
     

We may also use your Data to contact you about our own Services. 

We will hold your Data for no longer than necessary. The length of time we retain it will depend on any legal obligations we have (such as tax obligations),  and the nature of any contracts we have in place with you, the existence of your consent or our legitimate interest as a business. 

 

4. HOW WE SHARE THE DATA WE COLLECT 


We may disclose the Data that we collect, or data that you provide, as described in this Privacy Policy, in the ways mentioned hereunder: 
 

General Information Disclosures 

  • To our sister companies, our subsidiaries as well as to our affiliates.
  • To our contractors, our service providers, and other third-parties whom we use/engage to support our business and who are also bound by contractual obligations to keep your Data confidential and use it only for the purposes for which we disclose it to them.
  • To fulfil your intended purpose for which you provide it to us.
  • For any other purpose that was disclosed by us when you provide the Data.
  • Service Providers. We may share your Personal Information with third party vendors that we use/engage for a variety of purposes, such as for cloud infrastructure, to send you emails and push notifications to your mobile device on iSprout behalf, help us analyse the use of our Services, and process and collect payments. Some of our products, services, and databases are hosted by third-party hosting service providers.
  • As required by Legal Enforcing agencies. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal processes and Information security acts of the land. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy or the Terms of Use, or to investigate and address violations of the rights of any third parties and/or to protect the rights, property, and safety of iSprout, our employees, users, or the public. This may involve sharing your information with law enforcement, government agencies, courts, and/or other organizations on account of legal requests such as a summons, court order, or government demand to comply with the law.
  • To enforce or apply our Terms of Use.
  • Consent. We may share your information in any other circumstances where we have obtained your consent. 

 

5. COMMUNICATIONS CHOICES 


When you sign up for an account on the iSprout Platforms, you are  opting  to receive emails, notifications, and SMSs from us. These messages, emails, or notifications are necessary for the administration of the Platform and for your use of the Services, and therefore you cannot opt out of receiving certain administrative notices, service notices, or legal notices from us. 

  

6. REVIEWING, CHANGING, OR DELETING INFORMATION 


If you would like to review or change your user name, email id, or other basic Personal Information, as may have been provided for creating an account, you can do so by logging in to your profile or by contacting us. 
 

7. ACCESSING & CORRECTING YOUR PERSONAL DATA  


We will take reasonable steps to accurately record the Data that you provide to us and any subsequent updates. We encourage all users to review, update and correct the Data that we maintain about you, and you may request that we delete your Data that is inaccurate, incomplete, or irrelevant for the purposes it is being collected or is being processed in a way that infringes any applicable legal requirement.  

Your right to review, update, correct, and delete your Data may be limited, subject to the law of your jurisdiction: (i) if your requests are abusive and or unreasonable, impractical and excessive, (ii) If the rights or safety of any another person or persons individually or collectively would be encroached upon, or (iii) If the information or material you are  requesting relates to existing or an anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between iSprout or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your Data is subject to iSprout records retention policies and applicable law, including any mandated retention requirements as per the law prevailing. 

 

8. SECURITY: HOW WE PROTECT YOUR INFORMATION 


We have implemented multiple and appropriate physical, electronic, and managerial access control process safeguard and help prevent unauthorized access to Data and to maintain data security. These safeguards take into account the sensitivity of the Data that we collect, the data we process, and the way we store and the usagae current state of technology. Technological safeguards that we implement to secure your Data include strict user based access control procedures, firewall protection and end-to-end encryption of your Data, all the server connections made through the Platform are HTTPS secured. At an organizational level, we only allow specific personnel of the Company, who are pre-authorised, to access your Data only on a need-to-know basis. 

  

We follow popular, generally accepted industry standards to protect the Personal Information you submit to us, during transmission and after we receive it, including storing your Data at a subnet level. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Data, we cannot 100% guarantee its absolute security and, thereby usage in a manner that is inconsistent with this Privacy Policy. 

 

We assume no liability or responsibility for the disclosure of your Data due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your username, password, or other security information of your account with anyone. Further, notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Data that is beyond our reasonable control or is directly attributable to you. 
 

9. CHILDREN UNDER 18 


The Platform and the Services are not intended for users under 18. Willingly, we don’t collect any Data from the children under 18. Whenever it is come to our notice, that a person submitting Data is under 18, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a child under the 18 years age, please contact and inform us at info@isprout.in 

  

10. THIRD PARTY LINKS 


If our Platform contains links to other sites and resources provided by the third parties, these links are provided for your/user convenience only. This includes links contained in the advertisements, not limited to but including banner advertisements and any other sponsored links. We have no control over the contents of those sites or resources, and we will not accept any responsibility for them either for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Platform and or on the platform, you do so entirely at your own risk and subject to the terms and conditions of use for such third party websites/platforms/links. 

 

11. COMPLIANCE WITH DATA PROTECTION REGULATIONS 


The information we obtain from and about you may be processed and stored in India and our other various servers located across different geographical locations, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. Each geographical location may provide for a different data protection rules different than the country in which you reside. By using the Services, you are  providing the consent to the collection, transfer, use, storage and disclosure of your information as described in this Privacy Policy, including to the transfer of your information outside of your country of residence. If you have any questions relating to your Information, please write to us on  info@isprout.in  

 

12. CHANGES TO THIS PRIVACY POLICY 


We, the iSprout reserve the right to amend and update the Privacy Policy from time to time to reflect changes in the legal framework, our data collection and use practices, the features of our Services, or advances in our Platforms. You are advised to check this page periodically for any such changes. Use of the Data that we collect is subject to the Privacy Policy in effect at the time. If we make any material changes to this Privacy Policy, we will inform through this platform. Please review the changes carefully. Your continued use of the Platform and the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes. 

 

13. CONTACT US 


In case of any clarifications or grievances in relation to the Privacy Policy please contact our officer, Chiranjeevi Racha through E-mail, chiranjeevi@isprout.in  

 

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