Careers At iSprout

Department: Memberships Reporting To: Director Location: Hyderabad Experience Required 8+ Years Position Overview The Manager / Sr. Manager – Memberships & Community plays a crucial role in driving membership sales and ensuring high levels of community engagement while meeting city-specific sales targets. Key responsibilities include: • Leading the local sales and community team • Managing client relationships • Organizing community events • Developing strategies to drive growth This position is vital for fostering a vibrant community and achieving sales objectives. Key Responsibilities People Management • Lead, mentor, and manage the sales and community team to achieve business goals. • Conduct regular performance reviews and implement training programs. • Foster a positive, engaging, and collaborative community environment. • Address member concerns and resolve team issues in a timely manner. • Effective people management not only enhances team performance but also contributes to a thriving community. Community Engagement • Build and maintain strong relationships with existing members and prospects. • Organize and participate in member events to boost engagement. • Gather and analyze member feedback to improve the overall experience. • Collaborate with internal teams for smooth member onboarding and service delivery. Membership Sales & Lead Generation • Identify, engage, and convert prospects into members. • Conduct club walk-throughs and show-around sessions for potential clients. • Maintain consistent follow-ups with all leads and log all interactions. • Make daily outreach calls and track conversion rates. • Develop and execute innovative strategies for lead generation and member retention. Strategy Development & Execution • Design and implement sales plans to increase membership acquisition. • Work cross-functionally with internal departments for seamless service. • Leverage member feedback to refine community initiatives. • Build partnerships and maintain relationships with key stakeholders. • Ensure adherence to regulatory guidelines and internal policies. Reporting & Target Achievement • Achieve or exceed monthly sales targets specific to the city. • Track, analyze, and report sales data and KPIs. • Maintain accurate and up-to-date daily, monthly, and annual reporting sheets. Financial Management • Develop and manage sales budgets while ensuring cost optimization. • Monitor financial performance and provide periodic reports to management. • Identify revenue opportunities through events, upselling, and community initiatives. • Plan and execute promotional campaigns to boost memberships. Accountability Scope The role involves responsibilities in a mid-sized full-service business center, which may include food & beverage services, meeting spaces, or event facilities. The Manager is expected to support operational teams to ensure top-tier service delivery and overall business growth.

Job Description: Events & Programming Manager Location: Hyderabad, India Position Type: Full-Time, Leadership Experience Level: 12+ Years Club Type: Premium, Private Members' Community Role Overview As the Events and Programming Manager, you will be the creative architect, strategic engine, and primary storyteller behind our club’s member experience. You will design, curate, and execute a sophisticated annual programming calendar while leading the strategic marketing, PR, and social media narratives that surround it. Working seamlessly at the intersection of all major club functions, your work will directly drive membership growth, elevate brand positioning, and build deep institutional credibility, ensuring the club is recognized as Hyderabad's premier intellectual and cultural hub. Core Responsibilities 1. Programming Strategy & Curation • Annual Event Architecture: Design and execute a comprehensive, brand-aligned annual programming calendar featuring multi-format experiential events, salon series, and high-end cultural evenings. • Executive Conversations: Curate closed-door roundtables, panel discussions, and forums involving senior business leaders, policymakers, entrepreneurs, and industry stakeholders. • Speaker & Talent Outreach: Identify, pitch, and secure marquee speakers, high-profile guests, and cultural icons, maintaining long-term relationships with thought leaders. • Narrative & Content Development: Develop structured session narratives and positioning frameworks to ensure all events offer long-term intellectual value. 2. Cross-Functional Collaboration & Club Integration • Membership Sales Alignment: Partner with the Membership Sales team to leverage flagship events as powerful recruitment tools, providing them with compelling programming schedules to pitch to high-value prospects and convert waitlisted applicants. • Community Services Synergy: Work closely with the Community Services team to gather member feedback, map member personas, and tailor events that directly match member interests and preferences. • Operations & Banqueting Execution: Collaborate hand-in-hand with the Operations and Banqueting teams to provide clear event briefs, coordinate logistics, manage space allocations, and align on premium F&B curation for flawless on-ground execution. • All-Around Event Support: Serve as a supportive team player, lending programming expertise, production advice, and creative guidance to other club departments whenever they host private member functions or internal initiatives. 3. Marketing, PR & Buzz Creation • Event Marketing Campaigns: Develop and execute targeted marketing strategies to promote upcoming events, ensuring high attendance and engagement from the member community. • PR & Media Relations: Craft compelling press releases, pitch unique club stories to premium lifestyle and business media outlets, and manage inbound press inquiries while strictly maintaining the club's aura of exclusivity. • Collateral & Copywriting: Oversee the creation of all event collateral, including digital invitations, newsletters, physical programs, and internal club signage, maintaining a premium, cohesive brand voice. 4. Social Media & Digital Networking • Digital Community Building: Formulate a sophisticated social media strategy (primarily across platforms like LinkedIn and Instagram) that showcases the club's vibrant intellectual life while respecting member privacy. • Content Creation: Oversee the creation of high-quality digital content (post-event highlight reels, speaker pull-quotes, and behind-the-scenes glimpses) to build FOMO (fear of missing out) and drive waitlist desire. • Amplification: Work with marquee speakers and influential members to cross-promote events on their personal networks, expanding the club's digital footprint. Key Performance Indicators (KPIs) 1. Cross-Departmental Alignment: Smooth operational execution and high post-event feedback scores from internal department heads (Banquets, Operations, Community). 2. Sales Enablement Impact: Percentage of prospective members converted or engaged through event invitations and calendar previews. 3. Member Attendance & Engagement Rate: % of active community participation across various event formats. 4. Brand Visibility & Digital Growth: Quality and frequency of premium media mentions, alongside waitlist inquiries generated via social media channels. Required Qualifications & Experience • Experience: 12+ years of experience delivering high-impact experiences and managing surrounding marketing/PR strategies across premium communities, global forums, luxury hospitality, or elite media platforms. • Stakeholder Management: Exceptional interpersonal skills with a proven record of accomplishment of breaking down silos and collaborating effectively with sales, culinary, operations, and hospitality teams. • Network: An established network of media contacts, PR agencies, and high-profile guests (a local network in Hyderabad/India is a strong plus). • Communication: Exceptional storytelling, copywriting, and PR management skills with an intuitive understanding of the "luxury/exclusive" tone of voice.

Job Description: Head Design (Interior Fit-Outs) Location: Hyderabad (On-site) Experience: 12+ Years (Mandatory in Commercial/Coworking/Managed Office) Type: Full-time Role Overview We are seeking a visionary and seasoned Head of Design to lead our design department in Hyderabad. This role is pivotal in bridging the gap between creative excellence and operational feasibility. You will be responsible for the entire design lifecycle—from conceptualization to final handover—specifically focusing on high-end commercial fit-outs, coworking hubs, and managed office spaces. As the Design Head, you will not just manage a team; you will be the strategic link between Sales, Projects, Operations, and the Client, ensuring every square foot we design reflects innovation, functionality, and brand identity. Key Responsibilities Leadership & Strategy: Oversee and mentor a high-performing design team, fostering a culture of creativity and technical precision. Project Oversight: Manage the end-to-end design process for commercial interiors; ensuring projects are delivered on time, within budget, and to the highest aesthetic standards. Cross-Functional Collaboration: * Sales Support: Assist in pitches by creating compelling design narratives and preliminary concepts. o Project & Ops: Ensure design drawings are "buildable" and coordinate with site teams to resolve design-to-execution gaps. Design Excellence: Develop and implement design standards, material palettes, and innovative space-planning solutions tailored to modern coworking and managed office trends. Stakeholder Management: Act as the lead design consultant for premium clients, translating their brand requirements into functional physical environments. Brand Alignment: Ensure all design outputs align with organizational goals and maintain a consistent brand language across diverse portfolios. Mandatory Requirements Experience: Minimum 12+ years of hardcore experience in interior fit-out projects. Domain Expertise: Proven track record specifically in Commercial Offices, Coworking Spaces, or Managed Offices. Technical Proficiency: Advanced knowledge of industry-standard software (AutoCAD, Revit, SketchUp, 3D Max, Adobe Creative Suite). Education: Bachelor’s or Master’s degree in Architecture or Interior Design from a reputed institute.

Project Director will be responsible for the overall leadership, planning, execution, and successful completion of multiple complex projects. You will leverage your 20 years of rich experience to ensure projects are delivered on time, within budget, and to the highest standards of quality and safety. Your proficiency in leading multidisciplinary teams, making critical decisions, and achieving tangible business outcomes will be paramount to your success

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