Careers At iSprout

This is a full-time, on-site Assistant Sales Manager role located in Hyderabad. The Assistant Sales Manager will be responsible for driving sales efforts, building and maintaining client relationships, and identifying new growth opportunities. Key responsibilities include creating and implementing sales strategies, pitching iSprout's managed office solutions to potential clients, negotiating contracts, and achieving sales targets. The Sales Manager will collaborate with the marketing team to align strategies and ensure a high-quality client acquisition and retention process.

This is a full-time, on-site Sales Head role located in Hyderabad. The Sales Head will be responsible for leading the overall sales function, driving revenue growth, and expanding market presence for managed office and coworking solutions. You will play a strategic leadership role in building strong client relationships, identifying new business opportunities, and ensuring consistent achievement of sales targets. The role involves overseeing the entire sales lifecycle—from strategy development and team leadership to client acquisition and deal closures. You will work closely with marketing and operations teams to align business goals, enhance brand positioning, and deliver a seamless client experience. Your ability to analyze market trends and implement data-driven strategies will be key to scaling business performance in the region.

This is a full-time, on-site Sales Manager role located in Hyderabad. The Sales Manager will be responsible for driving sales efforts, building and maintaining client relationships, and identifying new growth opportunities. Key responsibilities include creating and implementing sales strategies, pitching iSprout's managed office solutions to potential clients, negotiating contracts, and achieving sales targets. The Sales Manager will collaborate with the marketing team to align strategies and ensure a high-quality client acquisition and retention process.

Role Overview: The Manager – Customer Experience supports the Head CX in managing customer experience for managed office spaces. The role drives execution of engagement programs, NPS, retention, collections support, advocacy, and referrals. Key Responsibilities • Client Relationship: Execute CX engagement plans including feedback cycles, NPS, CSAT, events, networking and value-added services. • Client Renewals & Retention: Monitor renewal risks, support sentiment tracking, pre-renewal engagement and retention strategy. • Finance & Compliance: Oversee regional collections follow-ups, overdue recovery and coordination with Finance. Ensure 100% compliance in client documentation • Marketing Collaterals: Ensure collection of testimonials, Google/social media reviews, spotlight stories, and newsletter content. • Client Referrals: Plan and implement referral programs, ensuring quality referrals and coordination with Sales. • Team Leadership: Manage and mentor Assistant Managers, Sr. Executives, Executives and Interns to ensure SOP adherence. Key Skills & Competencies • Team leadership and multi-region coordination • Strong communication and stakeholder management • Experience with NPS, feedback tools and CX frameworks • Analytical and process-driven approach • Strong documentation and reporting discipline Qualifications • 6–8 years of experience in Customer experience, Customer success, Customer/Client relations, Hospitality, Operations or related service roles • Bachelor’s degree required; MBA preferred • Experience managing multiple client portfolios • Preferred background in coworking, hospitality, or managed office industry

Job Description: Executive Chef (Membership Club) Job Title: Executive Chef Department: Food & Beverage / Culinary Reports To: General Manager / Director of F&B Experience Required 15+ Years in the Hospitality Industry (Membership Club experience highly preferred) Job Type: Full-Time Position Summary We are seeking a visionary and highly experienced Executive Chef with a minimum of 15 years in the hospitality industry to lead the culinary operations of our upcoming, premier membership club. The ideal candidate will have extensive pre-opening experience, acting as the driving force behind our kitchen setup, concept creation, and team building. You will be responsible for designing an extraordinary, multi-cuisine dining experience that exceeds the high expectations of our exclusive clientele, featuring innovative menus across Fusion, Continental, Oriental, Japanese, Pan Asian, Arabian, North Indian (regional specialties), South Indian, Tandoori, and Chinese cuisines. ________________________________________ Key Roles & Responsibilities 1. Pre-Opening Operations & Infrastructure Setup • Kitchen Design & Setup: Collaborate with management and kitchen consultants to design efficient, state-of-the-art kitchen layouts tailored for high-volume, multi-cuisine operations. • Equipment & Procurement: Oversee the selection, procurement, and installation of all kitchen equipment. • Cutlery & Crockery: Source and select premium, concept-aligned cutlery, crockery, and glassware that elevate the dining presentation and match the club's exclusive aesthetic. • Vendor Management: Identify, evaluate, and establish strong relationships with premium suppliers and vendors for raw materials, dry goods, and specialized ingredients. 2. Menu Engineering & Culinary Innovation • Multi-Cuisine Mastery: Design, develop, and standardize comprehensive menus covering a wide array of cuisines: Fusion, Continental, Oriental, Japanese, Pan Asian, Arabian, North Indian (all regional states), South Indian, Tandoori, and Chinese. • Monthly Menu Design: Continuously refresh offerings by designing and launching "best-in-class" dynamic menus on a monthly basis, incorporating seasonal ingredients and keeping the dining experience exciting for regular club members. • Unique Client Offerings: Introduce trend-setting dishes and bespoke dining experiences (e.g., chef's tables, tasting menus, live stations) that cater to sophisticated palates. • Standard Operating Procedures (SOPs): Create detailed recipe cards, plating guides, and presentation standards to ensure absolute consistency across all outlets. 3. Inventory, Par Stock & Cost Control • Banquet & Par Stock Planning: Meticulously forecast and plan par stock requirements to ensure seamless execution of daily operations as well as large-scale banqueting and catering events, avoiding both shortages and overstocking. • Costing & Pricing: Conduct rigorous recipe costing and yield testing to ensure optimal menu pricing. • Budget Management: Develop and manage the culinary department's pre-opening and operational budgets. • Waste Reduction: Implement strict inventory control, portion control, and waste management protocols to maintain a highly profitable food cost percentage. 4. Quality Assurance, Hygiene & Compliance • Ingredient Quality Control: Implement and oversee rigorous receiving protocols and quality checks for all incoming groceries, vegetables, fruits, meat, seafood, and poultry to ensure only the highest-grade products enter the kitchen. • Food Safety & Hygiene: Ensure absolute compliance with all local health, safety, and sanitation regulations (HACCP standards). Keep the kitchen environment impeccably clean at all times. • Grooming & Health Standards: Enforce strict personal grooming, uniform, health, and hygiene standards for all kitchen staff, ensuring 100% compliance with premium hospitality benchmarks. • Member Relations: Periodically interact with club members to gather feedback, accommodate special dietary requests, and build personalized culinary relationships. 5. Manpower Planning & Leadership • Team Building: Strategize manpower planning and lead the recruitment of a highly skilled, multi-cultural culinary team specialized in various cuisines. • Training & Development: Design and execute comprehensive pre-opening training programs, focusing on culinary techniques, club standards, and sanitation practices. • Leadership: Foster a positive, high-performance kitchen culture focused on teamwork, discipline, and continuous learning. ________________________________________

This is a full-time, on-site General Manager – Projects role located in Hyderabad, Telangana. The General Manager – Projects will be responsible for leading and overseeing hotel and resort construction or renovation projects from planning to final delivery. The role involves end-to-end project ownership, including planning, coordination, execution, logistics management, vendor handling, and ensuring projects are delivered within timelines, budget, and quality standards. You will play a strategic leadership role in managing multidisciplinary teams, driving project performance, and ensuring seamless coordination between stakeholders. The role requires strong expertise in construction management, project monitoring, quality assurance, and the ability to handle large-scale hospitality projects efficiently.