Careers At iSprout

Role Overview: The Manager – CX supports the Head CX in managing customer experience for managed office spaces. The role drives execution of engagement programs, NPS, retention, collections support, advocacy, and referrals. Key Responsibilities • Client Relationship: Execute CX engagement plans including feedback cycles, NPS, CSAT, events, networking and value-added services. • Client Renewals & Retention: Monitor renewal risks, support sentiment tracking, pre-renewal engagement and retention strategy. • Finance & Compliance: Oversee regional collections follow-ups, overdue recovery and coordination with Finance. Ensure 100% compliance in client documentation • Marketing Collaterals: Ensure collection of testimonials, Google/social media reviews, spotlight stories, and newsletter content. • Client Referrals: Plan and implement referral programs, ensuring quality referrals and coordination with Sales. • Team Leadership: Manage and mentor Assistant Managers, Sr. Executives, Executives and Interns to ensure SOP adherence. Key Skills & Competencies • Team leadership and multi-region coordination • Strong communication and stakeholder management • Experience with NPS, feedback tools and CX frameworks • Analytical and process-driven approach • Strong documentation and reporting discipline Qualifications • 6–8 years of experience in Customer experience, Customer success, Customer/Client relations, Hospitality, Operations or related service roles • Bachelor’s degree required; MBA preferred • Experience managing multiple client portfolios • Preferred background in coworking, hospitality, or managed office industry

🚀 WE ARE HIRING: AM – Design (Hyderabad) 🚀 Company: iSprout (Managed Office Spaces) Experience: 3–5+ years Location: Hyderabad (On-site) Are you a design pro who loves creating vibrant, functional workspaces? We are looking for an Assistant Manager – Design to turn client briefs into stunning managed office layouts! 📐 What You’ll Do: • Create space plans, test fits, and design layouts. • Collaborate with Sales & inside Sales to build winning design proposals. • Coordinate with Projects, IT, Purchase & Finance to bring designs to life on time and within budget. 💼 What We Need: • 3–5+ years of experience in commercial/coworking interior design. • Mastery of AutoCAD/SketchUp and spatial planning. • Strong communication skills to manage cross-functional teams. 📩 Apply Now! Ready to shape the future of workspaces? Send your resume (and portfolio) 👉 talent@isprout.in

Position Title: Group Head – Procurement Experience Level: 20+ Years Job Location: Head Office Hyderabad (Full-time, On-site) Pan India role Industry Focus: Interior Fitouts, Project Structures & Finishing, Hospitality, Managed Office Spaces and Facility Management Services Position Overview The Group Head – Procurement will serve as a key strategic leader, steering the entire end-to-end procurement lifecycle for large-scale, multi-disciplinary projects. This executive role demands a seasoned professional with over 20 years of experience who can seamlessly blend strategic supply chain leadership with hands-on operational excellence. The ideal candidate will oversee the procurement of materials, equipment, and services across Civil and Structural Works, High-End Interior Fitouts (Managed Office/Coworking Spaces), and Hospitality (Hotels/Resorts). Based out of Hyderabad, this leader will drive cost-efficiency through value engineering, build resilient global and domestic supply chains, optimize budget allocations (CAPEX and OPEX), and manage high-stakes vendor relationships to ensure timely, on-spec project delivery.

Role Description The HR Manager role is a full-time, on-site position based in Hyderabad. The HR Manager will oversee end-to-end HR operations, including recruitment, onboarding, employee engagement, performance management, and payroll coordination. The role involves developing and implementing HR policies, ensuring compliance with labor laws and company standards, and maintaining accurate HR documentation and reports. The HR Manager will handle employee relations, address workplace concerns, conduct regular feedback sessions, and support learning and development initiatives. Collaboration with leadership and cross-functional teams to align HR strategies with business goals will be a key part of the day-to-day responsibilities. Qualifications Candidates should possess strong skills in recruitment, interviewing, onboarding, and workforce planning. Candidates should possess skills in employee engagement, performance management, and conflict resolution. Candidates should possess skills in HR policy development, compliance with labor laws, and documentation Candidates should possess skills in payroll coordination, basic HR analytics, and report generation. Candidates should have excellent communication, interpersonal, and stakeholder management skills. Candidates should have strong organizational skills, attention to detail, and the ability to manage multiple priorities. A bachelor’s or master’s degree in Human Resources, Business Administration, or a related field is preferred. 8+ Years of experience in a similar HR leadership role, ideally in Hospitality or Commercial Real Estate or Managed office spaces is mandatory required

This is a full-time, on-site Assistant Sales Manager role located in Hyderabad. The Assistant Sales Manager will be responsible for driving sales efforts, building and maintaining client relationships, and identifying new growth opportunities. Key responsibilities include creating and implementing sales strategies, pitching iSprout's managed office solutions to potential clients, negotiating contracts, and achieving sales targets. The Sales Manager will collaborate with the marketing team to align strategies and ensure a high-quality client acquisition and retention process.

Sales Role Description This is a full-time, on-site role for an Sales Executive at our Hyderabad location. Key responsibilities include identifying and generating new leads, nurturing client relationships, and driving sales to meet targets. The executive will engage with potential customers, understand their needs, and tailor solutions to provide an optimal coworking experience. Additionally, you will collaborate with internal teams to enhance customer satisfaction and contribute to sales strategies. Qualifications  Strong expertise in Sales and Lead Generation  Excellent Communication and Customer Service skills  Proven ability in Sales with a track record of meeting or exceeding targets  Interpersonal and relationship-building skills to engage with prospective clients  Proficiency in maintaining client databases and using CRM tools  Bachelor’s degree in Business, Marketing, or a related field is preferred  Experience in the coworking or real estate industry is a plus