Careers At iSprout

Position Title: Group Head – Procurement Experience Level: 20+ Years Job Location: Head Office Hyderabad (Full-time, On-site) Pan India role Industry Focus: Interior Fitouts, Project Structures & Finishing, Hospitality, Managed Office Spaces and Facility Management Services Position Overview The Group Head – Procurement will serve as a key strategic leader, steering the entire end-to-end procurement lifecycle for large-scale, multi-disciplinary projects. This executive role demands a seasoned professional with over 20 years of experience who can seamlessly blend strategic supply chain leadership with hands-on operational excellence. The ideal candidate will oversee the procurement of materials, equipment, and services across Civil and Structural Works, High-End Interior Fitouts (Managed Office/Coworking Spaces), and Hospitality (Hotels/Resorts). Based out of Hyderabad, this leader will drive cost-efficiency through value engineering, build resilient global and domestic supply chains, optimize budget allocations (CAPEX and OPEX), and manage high-stakes vendor relationships to ensure timely, on-spec project delivery.

Role Description The HR Manager role is a full-time, on-site position based in Hyderabad. The HR Manager will oversee end-to-end HR operations, including recruitment, onboarding, employee engagement, performance management, and payroll coordination. The role involves developing and implementing HR policies, ensuring compliance with labor laws and company standards, and maintaining accurate HR documentation and reports. The HR Manager will handle employee relations, address workplace concerns, conduct regular feedback sessions, and support learning and development initiatives. Collaboration with leadership and cross-functional teams to align HR strategies with business goals will be a key part of the day-to-day responsibilities. Qualifications Candidates should possess strong skills in recruitment, interviewing, onboarding, and workforce planning. Candidates should possess skills in employee engagement, performance management, and conflict resolution. Candidates should possess skills in HR policy development, compliance with labor laws, and documentation Candidates should possess skills in payroll coordination, basic HR analytics, and report generation. Candidates should have excellent communication, interpersonal, and stakeholder management skills. Candidates should have strong organizational skills, attention to detail, and the ability to manage multiple priorities. A bachelor’s or master’s degree in Human Resources, Business Administration, or a related field is preferred. 8+ Years of experience in a similar HR leadership role, ideally in Hospitality or Commercial Real Estate or Managed office spaces is mandatory required

Sector: High-End Commercial Projects Reporting to: VP – Projects Liaisons: Procurement, Finance Head, and Director 1. Project Initiation & BOQ Management • BOQ Validation: Review and finalize the Bill of Quantities (BOQ) for Civil, Interior Fit-out, and MEP works based on hospitality-specific design standards. • Requirement Analysis: Coordinate with the GM Projects to initiate material and labor requirements, ensuring they align with the approved project budget. • Procurement Support: Assist the Procurement team in technical bid evaluations to ensure vendors can meet the high-end finishing requirements of a luxury hotel. 2. Quality Control & Technical Audit • Standard Compliance: Implement stringent QC processes for Civil and MEP works (e.g., HVAC, plumbing, electrical, and fire safety) to ensure they meet 5-star hospitality benchmarks. • Material Inspection: Verify that all materials delivered by vendors match the approved samples and specifications. • Workmanship Oversight: Conduct regular site walks to monitor the quality of execution, focusing on "snag-free" delivery. 3. Billing, Validation & Cost Control • Measurement Verification: Perform joint measurements on-site for all Civil and MEP works to validate vendor invoices. • Billing Cycle Management: Process Running Account (RA) bills and Final Bills, ensuring all arithmetic and contractual compliance is met before forwarding to the Finance Head. • Reconciliation: Manage the reconciliation of free-issue materials (if any) and ensure zero wastage beyond permissible limits. 4. Vendor Accountability & Financial Governance • Debit Note Management: Proactively identify sub-standard work or delays. You are empowered to initiate debit notes for rework costs or damages incurred due to vendor negligence. • Payment Holds: Strategically hold payments or retention money in coordination with the Director and Finance Head if quality standards are not met or if snags remain unaddressed. • Contractual Enforcement: Act as the primary gatekeeper for quality; if a vendor fails to meet the "High-End" project standards, you are responsible for the financial recovery process. 5. Project Handover & Close-out • Snag List Management: Compile comprehensive snag lists during the pre-handover phase and ensure 100% rectification by vendors. • As-Built Documentation: Verify "As-Built" drawings and Operation & Maintenance (O&M) manuals provided by MEP vendors. • Final Certification: Issue the Final Completion Certificate only after confirming that all quality, commercial, and technical parameters are satisfied. ________________________________________ Candidate Profile & Competencies • Experience: 8–12 years in QS/Billing/QC, with at least 3–5 years specifically in Hotel/Hospitality or commercial projects or Residential projects. • Technical Savvy: Deep understanding of Civil structures, finishing (marble, woodwork, glazing), and complex MEP systems. • Integrity: High level of professional ethics, as this role involves significant financial validation and vendor management. • Software Skills: Proficiency in AutoCAD, MS Project, and advanced Excel (ERP experience is a plus).

Urgently looking for QS Billing engineer at Hyderabad, so any references do share resume talent@isprout.in at the earliest

Role Overview: The Manager – CX supports the Head CX in managing customer experience for managed office spaces. The role drives execution of engagement programs, NPS, retention, collections support, advocacy, and referrals. Key Responsibilities • Client Relationship: Execute CX engagement plans including feedback cycles, NPS, CSAT, events, networking and value-added services. • Client Renewals & Retention: Monitor renewal risks, support sentiment tracking, pre-renewal engagement and retention strategy. • Finance & Compliance: Oversee regional collections follow-ups, overdue recovery and coordination with Finance. Ensure 100% compliance in client documentation • Marketing Collaterals: Ensure collection of testimonials, Google/social media reviews, spotlight stories, and newsletter content. • Client Referrals: Plan and implement referral programs, ensuring quality referrals and coordination with Sales. • Team Leadership: Manage and mentor Assistant Managers, Sr. Executives, Executives and Interns to ensure SOP adherence. Key Skills & Competencies • Team leadership and multi-region coordination • Strong communication and stakeholder management • Experience with NPS, feedback tools and CX frameworks • Analytical and process-driven approach • Strong documentation and reporting discipline Qualifications • 6–8 years of experience in Customer experience, Customer success, Customer/Client relations, Hospitality, Operations or related service roles • Bachelor’s degree required; MBA preferred • Experience managing multiple client portfolios • Preferred background in coworking, hospitality, or managed office industry

This is a full-time, on-site Assistant Sales Manager role located in Hyderabad. The Assistant Sales Manager will be responsible for driving sales efforts, building and maintaining client relationships, and identifying new growth opportunities. Key responsibilities include creating and implementing sales strategies, pitching iSprout's managed office solutions to potential clients, negotiating contracts, and achieving sales targets. The Sales Manager will collaborate with the marketing team to align strategies and ensure a high-quality client acquisition and retention process.